UPDATE:
After posting my initial review, the seller reached out to me directly, offering an immediate resolution. They were incredibly responsive and offered to replace the camera free of charge. I was impressed with how quickly and professionally they handled the situation.

Given the price and positive reviews I had seen, I was initially disappointed, but the seller's prompt and helpful customer service has completely turned my experience around. I now feel confident that this was just an isolated issue, and I'm excited to receive the replacement camera.

I appreciate the seller's excellent support, and I would definitely recommend giving the product a try, knowing that they stand behind it and are committed to making things right if any problems arise. Great customer service!

Thank you Kentfaith!!

I purchased the Kentfaith Upgrade Kids Selfie Camera in August 2024 from Amazon as a gift for my child. Due to timing, we didn’t start using it until late September, and unfortunately, the product has been a complete disappointment.

The main issue is that the camera does not charge. According to the user manual, a red LED light should blink when the camera is charging, but this does not happen on our device. We tried multiple charging cables and outlets to ensure it wasn’t a user error, but nothing worked.

After just one use, the camera completely stopped functioning. This is incredibly frustrating, especially since it was intended to be a fun and educational toy for my child.

Given the price and positive reviews I initially saw, I expected much better quality and reliability. A product designed for kids should be durable and functional, but this failed on both fronts.

I strongly recommend avoiding this camera unless you want to risk wasting your money on a faulty product. I am now in the process of contacting Amazon and the manufacturer for a refund or replacement. Very disappointing!