You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us
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Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country, this usually happened to some Sounth American countries like Brazil, Mexico, Argentina which is decided by your custom policy. Other countries generally have no tax issues(with free shipping).

Taxes and fees depend on the type of goods you buy and the value. Different countries may have different tax policies on specific products. You can confirm this with your local customs.

Kentfaith can’t give you advice or information about tax rates and customs charges in your country.

Please note that ALL import taxes / duties are the buyer’s responsibility. Kentfaith is not responsible for any tax invoice charged on its products.

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If an item is no longer listed it is likely it has been discontinued or your search way is wrong, you can search by product keywords, model name, SKU to find it; however if you really liked something and you can’t find it anymore. Details, please CONTACT US to get more information.
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We can ship our products to most countries and offer a free shipping service for most of them.

You can check on the checkout page to see if shipping is available for you. if no , please CONTACT US for help.

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Yes, register an account to enjoy member rights, such as rewards points (which can be reduced by the corresponding amount at the checkout) and newcomer coupons, VIP prices, VIP coupons, give away and free product trials
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Yes, register an account to enjoy member rights, such as rewards points (which can be reduced by the corresponding amount at the checkout) and newcomer coupons, VIP prices, VIP coupons, give away and free product trials
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Please do not worry. We would love to sort this out for you. You may have placed an order more than once. Please check 'My orders' and you will see all the paid orders.If you do not see any duplicate orders, please CONTACT US directly. We may ask for screenshots of the bank charges along with any account information.
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We apologize for any inconvenience. It is required by your bank, please kindly have a check with them. Also please check your email and reply with the requested documents if necessary.

Thank you for your understanding and cooperation.

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Kentfaith focuses on B2C cross-border export e-commerce and is committed to bringing high-quality goods, efficient supply chain, Overseas warehouses shipment and top class customer service to the world. In Kentfaith you can enjoy:

  • 1. A wide range of professional photography products
  • 2. The best bang for your buck
  • 3. Professional customer service
  • 4. Profitable partnerships with us
  • 5. Free or low-cost shipping methods
  • 6. No minimum order quantity
  • 7. PayPal, credit card, boleto and other payment methods
  • 8. Drop-shipping orders delivered directly to your customers and other partnership programs
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Kentfaith provides 3 shipping options for your choices(Some remote countries and islands are only available for express delivery)

1. Free shipping: coverage to 98% of cities and countries with 7~15 days shipping time
2. Express shipping: pay for 3~7 days shipping time
3. Overseas shipping: pay for your local shipping with 2~4 days shipping time

Express freight varies from products, warehouses, destinations and the shipping method you choose.  it is difficult to have a fixed freight.  You can view specific shipping charges on the product page or at the checkout page.

Please refer to the Shipping & Delivery for details